Prices and checkout
All product, cart and checkout prices are displayed in Australian dollars (AUD). Review the item, quantity, delivery address and final total before submitting an order.
Payment methods
Checkout currently accepts the credit and debit cards and any other payment options displayed there for your order. Availability can depend on the card issuer, payment provider, device and order. The active card brands are also shown in the store footer.
Authorisation and payment status
A payment may be declined or remain pending while the provider completes its checks. Follow the message shown at checkout or contact your card issuer. If you contact Mugviora about an order, include the order number but not full card details.
Keeping payment information safe
Do not send full card numbers, security codes or account passwords to Mugviora by email, phone or the contact form. Checkout and payment processing are provided by Shopify and the payment provider shown there.
Refunds
Approved refunds are returned to the original payment method. Timing after Mugviora initiates a refund can depend on your bank or card provider. See the Refund Policy for eligibility and processing details.